Return and Refund Policy
We want you to love your BUYVORA purchase. If you need to make a return or size exchange, our policy is designed to be clear and customer-friendly.
1. 7-Day Return & Size Exchange Window
Return or size exchange requests must be initiated within 7 calendar days from the date of parcel delivery.
2. Condition Guidelines for Returns
To qualify for a return or size exchange, the garment must satisfy all of the following conditions:
- Unused, unwashed, unworn, and unironed.
- Original brand tags, barcode labels, and original protective packaging intact.
- Free from perfume, deodorants, makeup stains, or alterations.
3. Damaged, Defective or Wrong Item Received
If you receive a garment that is damaged, defective, or different from your order, please notify us within 48 hours of delivery with unboxing photographs or video at buyvoratechnology03@gmail.com or WhatsApp +91 9366407313. A free replacement or full refund will be arranged.
4. Step-by-Step Return Process
How to initiate a return or exchange:
- Step 1: Contact our support team via email (buyvoratechnology03@gmail.com) or WhatsApp (+91 9366407313) mentioning your Order Number and item SKU.
- Step 2: Our logistics team will schedule reverse pickup where serviceable, or provide simple return dispatch instructions to our Tumakuru facility.
- Step 3: Upon receipt at our facility, garments undergo a standard quality check within 2 business days.
- Step 4: Once approved, your replacement garment is dispatched or your refund is credited within 3 to 5 working days.
Issued by BUYVORA TECHNOLOGY E-COMMERCE PRIVATE LIMITED, 7, Venkateshapura, Venkateshapura Road, Tumakuru, Karnataka - 572101, India. Email: buyvoratechnology03@gmail.com | Phone: +91 9366407313.